Entries Tagged as 'MS Office'

Err Msg: Internet Explorer Could Not Download <Filename>...

Misc , MS Office , Server and Hosting No Comments »

This error was identified when we moved an application from our internal hosting to <CLIENT_HOSTING_PROVIDER>, with a server configuration of IIS (instead of Apache) and CFMX7.

When trying to download reports in MS Excel format, we would get a pop-up message saying:

"Internet Explorer could not download from . The downloaded file is not available. This could be due to your Security or Language Settings or because the server was unable to retrieve the requested file."

At first it was not obvious what was going on, and we had to try and narrow the problem down.

In the end-up, it turned out to be related to the following article: http://support.microsoft.com/kb/196505

The two HEADER tags that were causing this behaviour on the page were:


Once these tags were removed, the page functioned normally and opened the excel content.

Please see the above article for the entire contents of the error.

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