Adobe Flash Builder 4 Installation Error: Exit Code 7

Flash Builder , Flex , IDEs , Misc Add comments

I decided to promote my Flex IDE installation from Flex Builder 3 and Gumbo to latest release "Flash Builder 4".

I downloaded the application installer from: http://www.adobe.com/cfusion/tdrc/index.cfm?product=flash_builder

When I ran the installation, logged on as an Administrative user on my Windows XP desktop PC,  the installer would run, but crash-out mid installation with the following Error:

ERROR:

Exit Code: 7

————————————– Summary ————————————–

- 0 fatal error(s), 3 error(s), 0 warning(s)
 ERROR: Custom Action for payload {177E1CA1-14CC-4398-AB15-A5746EFE8F22} Adobe Flash Builder returned error. Failing this payload.
 ERROR: The following payload errors were found during install:
 ERROR:  – Adobe Flash Builder: Install failed

 ————————————————————————————-

RESOLUTION:

Turned out that my user account on Windows was the problem.

There is an apostrophe in my surname "O'Doherty" which was throwing the installer off.

I simply logged into another (backup) account that I have on the same PC called "Admin" and the installion executed WITHOUT ERROR!

CREDIT:

Also would like to credit Joe Billman who also has details of this on his blog.  Although his issue was with the ampersand character "&" it still was due to the characters in his Windows Account Name.

FB4 SERIAL NUMBER:

One other thing I haven't gotten around and that I thought I would mention is, being a registered owner of Flex Builder 3, I obtained a serial number from the Adobe site for Flash Builder 4 (I think it simply extends the trial), but the installer didn't accept it as a valid key?

 

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5 responses to “Adobe Flash Builder 4 Installation Error: Exit Code 7”

  1. Ahmad Says:
    i have the same problem as you have, i have change my user account into admin, ahmad, etc, but the problem still remains,, what should i do, please?
  2. Niall O'Doherty Says:
    Hi Ahmad,
    I would suggest that you review the installation log file to see if there's anything there to indicate why the installer is failing.

    Regards,
    Niall.
  3. Ganesh Says:
    Hi

    currently i am using Flexbuilder3 IDE .already flex 3 is installed in my system.can i install flash builder 4 also in the same operating system?will it make any problem?whether i need to uninstall my flexbuilder 3?.Please let me know comments.I am using windows 7 as operating system.

    Thanks

    Ganesh
  4. Niall O'Doherty Says:
    Hi Ganesh,
    I believe you can install both on the same machine using the "stand alone" option, but I would set a restore point and backup before installing so you can roll back your system if there are any problems.

    Regards,
    Niall.
  5. Tim Says:
    I run in to a very similar issue. ERROR 26656 Unable to create directory \\<Server>\<user profile directory>\..\Adobe Flash Builder Burrito Preview

    My assumption is that this fails because my user profile is not on my machine and the path is trying to move up a directory from my user name where I do not have permissions. Does anyone know how to change this?

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